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After Sales Engineer

ID 2821

Дата публикации 31.10.2016

Ведущий разработчик и производитель профессиональной мобильной радиосвязи

Регион Ташкент Сфера Телекоммуникации и связь


Общие требования к кандидату

    1. Bachelor, Communications professional background, familiar with the communication product technical support, with electronic circuits, communication theory foundation of expertise 2. English: as a working language 3. familiar with customer service skills and customer complaint handling skills 4. the image of good, able to adapt to frequent business trips abroad, need to have strong compression capability 5. have excellent communication, organization, coordination ability Work experience 6. more than three years the telecommunications industry technical support or customer service

Условия работы

    Comfortable office in the center of the city Work schedule: Mn - Fr 9:00 -18:00 Longterm perspective Trainings abroad

Обязанности

    1. responsible for the region's post-sales technical support for all products, including terminals and systems products, operation and maintenance of on-site technical support, remote technical support, system equipment, inspection, maintenance, inspection, communication support, troubleshooting, system equipment relocation . 2. fast and efficient after-sale technical problems to solve customer feedback, independently overseas system equipment troubleshooting, and promote and improve product quality to meet customer demand for services, maintenance and consolidation of existing customer relationships. 3. collect and analyze customer service needs, improve the operation and maintenance of products and services related specifications, create value for customers with service, and actively carry out marketing services, improve service efficiency and increase service revenues.

Знание языка

    Russian - fluent English - advanced Uzbek - good

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