Vacancy
After Sales Engineer
ID 2822Date of publication 31.10.2016
Ведущий разработчик и производитель профессиональной мобильной радиосвязи
Region Ташкент Sphere Телекоммуникации и связь
General requirements for applicant
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1. Bachelor, Communications professional background, familiar with the communication product technical support, with electronic circuits, communication theory foundation of expertise
2. English: as a working language
3. familiar with customer service skills and customer complaint handling skills
4. the image of good, able to adapt to frequent business trips abroad, need to have strong compression capability
5. have excellent communication, organization, coordination ability Work experience
6. more than three years the telecommunications industry technical support or customer service
Work conditions
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Comfortable office in the center of the city
Work schedule: Mn - Fr 9:00 -18:00
Longterm perspective
Trainings abroad
Responsibility
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1. responsible for the region's post-sales technical support for all products, including terminals and systems products, operation and maintenance of on-site technical support, remote technical support, system equipment, inspection, maintenance, inspection, communication support, troubleshooting, system equipment relocation .
2. fast and efficient after-sale technical problems to solve customer feedback, independently overseas system equipment troubleshooting, and promote and improve product quality to meet customer demand for services, maintenance and consolidation of existing customer relationships.
3. collect and analyze customer service needs, improve the operation and maintenance of products and services related specifications, create value for customers with service, and actively carry out marketing services, improve service efficiency and increase service revenues.
Laguage skills
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Russian - fluent
English - advanced
Uzbek - good
Contact details
- Email: kamila@hrc.uz